Here you find replies to the most common questions, and also some other useful information. You're of course still welcome to write if you have comments or questions. :-) The questions are divided into various topics. Click on the headlines below.

RULES

What are the rules, and why?
May I use your graphics for items that I sell?
May I digitize the graphics?
Can I create cross stitch charts and other patterns?
Can the graphics be used for sig tags?

BEFORE ORDERING

I can't add (more) items to shopping cart.
What is there to consider before ordering?
How do I order?
Can I have the graphics on a CD?
Does your graphics work on a Mac/iMac?

AFTER ORDERING

Download links aren't working. Please, help!?
How do I view the graphics that I ordered?/
I have lost the graphics I ordered. What do I do?

ZIP FILES

What are zip files?
How do I open them with WinZip?
How do I open them with ZipZentral?

MISCELLANEOUS

Do you do custom work?
Is there a newsletter to subscribe to?